A practitioner-academic working at the seam where technical capability meets accountable outcome. I write about Agentic AI adoption, trust, and the legitimacy work the field is not yet doing.
McKinsey's Rewired is written for the enterprise using the platform. If you are the platform — the software company whose product is the transformation infrastructure your clients run on — a different sequence applies.
If distrust is what wakes up under autonomy, comprehensibility is what puts it back to sleep. Cognitive legitimacy as the load-bearing wall of agent adoption — built into the architecture, not the slide deck.
My doctoral model explained why people advocate for generative AI. The human-in-the-loop assumption underneath it is exactly what autonomous agents remove — and when you remove it, two of my cleanest results invert.
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